Customer Service
USE OUR CONTACT FORM OR EMAIL
The preferred method to contact customer service is via our contact form.
In addition, email can be sent to admin@shineon.co.nz.
USING SOCIAL MEDIA FOR CUSTOMER SERVICE - PLEASE DON'T
Questions regarding your personal orders, returns and so on should be filed directly with customer service as outlined above, not posted directly to the Shine On Facebook Page. Product questions with general community value can be posted to our Facebook Page, particularly if they relate to a Shine On Limited post. In the event customer-specific order and returns questions are posted to the Shine On Facebook Page, Shine On Limited reserves the right to direct the poster to contact customer service directly and/or remove the poster's comment or post.
The preferred method to contact customer service is via our contact form.
In addition, email can be sent to admin@shineon.co.nz.
USING SOCIAL MEDIA FOR CUSTOMER SERVICE - PLEASE DON'T
Questions regarding your personal orders, returns and so on should be filed directly with customer service as outlined above, not posted directly to the Shine On Facebook Page. Product questions with general community value can be posted to our Facebook Page, particularly if they relate to a Shine On Limited post. In the event customer-specific order and returns questions are posted to the Shine On Facebook Page, Shine On Limited reserves the right to direct the poster to contact customer service directly and/or remove the poster's comment or post.
